KeepMoving | Terms

Privacy Policy

Information regarding the processing of personal data

Information regarding the processing of personal data

General

As part of your use of the Keep Moving platform and the related websites owned by Energy Lab, you will provide us with certain personal data.

Who processes your data?

These personal data will be processed by ENERGY NV, a company under Belgian law, with its registered office at Schoebroekstraat 8, 3583 Beringen, registered in the Belgian Crossroads Bank for Enterprises under n ° 0872.287.544, and with email address privacy@energylab.be.

What data do we process?

  1. The information you enter:
    1. your general personal details such as name, first name, date of birth, gender, chosen communication language, ...
    2. your login and password when you create an account;
    3. contact details such as e-mail address ...
  2. Data uploaded by you on the Platform through an app of your choice:
    1. Activity data including distance, duration, speed, GPS location data and this as data over the time of your activity.
  3. If you log in with Facebook, your Facebook ID and email address.
  4. Information about your use of the website and the app (login details, time, browser used, device model, IP address, etc.).
  5. If you make purchases, the data related to these purchases.

Objectives of the processing of your personal data

KeepMoving undertakes to respect the privacy of all its users, in accordance with the GDPR and applicable legislation on the protection of personal data, including the law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data. KeepMoving is committed to keeping all data confidential. The personal data is not passed on by KeepMoving to third parties, is protected against misuse and only used with the aim of sending the user information that may be of interest to them in the context of a challenge in which they participate. KeepMoving implements appropriate technical and organizational measures to protect its users' personal information from unsolicited alteration, accidental or unlawful loss, use, disclosure or unauthorized access.
In particular, we use your data to:
Purpose Legal basis
1. To enable you to make use of the Keep Moving platform, among other things, to give you the opportunity to participate in our competitions, challenges, prize draws and to receive the prizes that you may win. This is necessary for the use of the app and the website (article 6.1.b) GDPR)
2. Send our newsletter to you if you have requested to receive this newsletter; if you are already included in our mailing list for receiving newsletters, we may use your data to send marketing and other material related to ENERGY NV. Your consent ("opt-in"): you have registered for this in our app (settings) (Article 6.1.a) GDPR).
You always have the right to unsubscribe by clicking on the unsubscribe link provided at the bottom of each promotional e-mail message.
3. Personalise your use of the Keep Moving platform; This is necessary for the use of the app and the website (article 6.1.b) GDPR)
4. To communicate with you about the progress of your participation in the Keep Moving platform; what may include: communications about challenges and individual or joint participation in events, as well as communications about other activities, workshops, etc. in the context of the Keep Moving platform (when participating in some activities, specific conditions may apply that may contain additional information about the way in which your personal data are processed in the context of these activities; we therefore recommend that you read these conditions carefully). This is necessary for the management of the program in which you participate and for the use of the Keep Moving platform (Article 6.1.b) GDPR).
5. To use photos, audiovisual material, testimonials etc. from you in the context of the Keep Moving platform, and for internal and external communication of Energy NV. This is necessary for the management of the Keep Moving platform in which you participate (Article 6.1.b) GDPR) and may also be necessary for the representation of our legitimate interests (Article 6.1.f) GDPR) and in particular to communicate about the program and participation through the Keep Moving platform and to make known the existence of the Keep Moving platform within the company, as well as to the outside world.
6. Manage our infrastructure and business policies, and comply with internal policies and procedures, including those in control, finance and accounting, billing and collection, IT systems, data and website hosting, business continuity, and records, documents management and prints; For example, when purchasing lesson packages, your data is processed to enable the purchase and delivery. This is necessary for the use of the Keep Moving platform (Article 6.1.b) GDPR) and may also be necessary for the representation of our legitimate interests (Article 6.1.f) GDPR) and more specifically to (i) our agreement with your manage employer, (ii) manage our infrastructures and (iii) monitor compliance with our internal policies and the security of our network.
7. Communicate with you if you send us messages and to resolve complaints and handle requests for access or correction of data; This may be necessary for the management of the use of the Keep Moving platform (Article 6.1.b) GDPR) but also to comply with legal obligations (Article 6.1.c) GDPR) This is also necessary for the representation of our justified interests: improving our services benefits everyone: both us and you (Article 6.1.f GDPR).
8. Conduct market research and analysis, such as satisfaction surveys; This is necessary for the representation of our legitimate interests: better understanding and improving our services (Article 6.1.f GDPR).
9. To establish or defend our rights; to protect our activities or those of companies belonging to the same group or partners; to protect our (or your) rights, privacy, security or property, and / or those of the companies belonging to the same group; and use available remedies or limit our harm; This may be necessary to comply with legal obligations (Article 6.1.c GDPR).
10. To establish or defend our rights; to protect our activities or those of companies belonging to the same group or partners; to protect our (or your) rights, privacy, security or property, and / or those of the companies belonging to the same group; and use available remedies or limit our harm; This may be necessary to comply with legal obligations (Article 6.1.c) GDPR) or may still be necessary for the representation of our legitimate interests (Article 6.1.f) GDPR) and, more specifically, to defend our rights in complaints or disputes with you or with third parties.
11. Provide you with important information regarding changes to our policies, terms and conditions, the Website, a mobile application and other administrative information. This may be necessary for the use of the Keep Moving platform (Article 6.1.b) GDPR) but also to comply with legal obligations (Article 6.1.c) GDPR).
 

Sharing personal data with third parties

In certain cases, your data may be communicated to third parties who provide services to us or who provide services in our name and on our behalf (ICT providers, cloud providers, etc.). Furthermore, ENERGY NV will not provide your data to other third parties without your prior permission, unless we have a legitimate interest or are obliged to do so on the basis of a legal provision or a court decision. In any case, we undertake to ensure the complete confidentiality of your data, in particular by concluding appropriate contracts with third parties.
In the event of private challenges that are organized by Energy NV and supported by companies for their employees and guests via the KeepMoving Platform, certain data may be shared with the companies, albeit exclusively grouped data - anonymized and aggregated data - to illustrate the general situation, commitment and evolution of the group of people participating in the challenge. At the express request of a company, a list of the names of the people participating in the challenge may be shared with that company.
ENERGY NV participates in the Facebook Custom Audience program that allows us, when you have subscribed to Facebook and log in with your Facebook account, to tailor our advertisements to your use of our services and to show you advertisements that specifically measure your interests. To this end, we share your email address in a hashed format that allows Facebook to identify you if you have subscribed to Facebook. You can change your ad preferences through your Facebook settings if you don't want to receive interest-based ads on Facebook.

Processors and transfers to countries outside the European Union

We sometimes use third parties to process your personal data (for example, hosting companies to store your data, or companies to send e-mails on our behalf). To the extent that your data is transferred to countries outside the European Union that do not provide an adequate level of protection for your data, we have ensured that the companies to whom your data is transferred do provide an appropriate level of protection. In particular, we have then concluded “Standard Contractual Clauses” (SCC) with them, or these companies have been certified under the “Privacy Shield” program with the United States of America. More information about these measures can be obtained by sending an email to privacy@energylab.be.

Storage period

ENERGY NV will retain the Personal Data for as long as necessary to achieve the purposes set out above, unless a longer retention period (i) is required to cover our liability or (ii) is required or permitted by law.

Your rights to your personal data

You have the right to inspect and correct your personal data as well as the right to object, free of charge, to its use for direct marketing purposes. You also have the right, in certain circumstances, to oppose its use or request the deletion, and to have your personal data deleted, as well as the right to request a restriction of processing, as well as the right to request the transfer of your request data, as provided for in Articles 15 to 20 GDPR (General Data Processing Regulation); you also have the right to withdraw your consent to the processing of your personal data relating to your health at any time (in which case the use of the app will no longer be possible).
For such a request or if you have any questions or comments, please send an email to this address: privacy@energylab.be.
We draw your attention to the fact that some Personal Data may be excluded from the right of access, correction, objection, destruction or deletion, in accordance with applicable law.

Complaints

If you are not satisfied with our processing of personal data and you feel that contacting us cannot solve the problem, the law gives you the right to lodge a complaint with the competent supervisory authority.
Date: 23/11/2020